We accept returns if the bike is in its original boxing and hasn't been opened and assembled. Shipping fees are at the charge of the customer but pickup from the EzyWheel team is available if you live in the Greater Montreal.
- Any accepted return are subject to a 10% restocking fee.
- For defect and factory damages, please contact us immediately with pictures of the defect to make your warranty work. Please use the address in the CONTACT US page for shipping.