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I am a long time bike and motorcycle rider, so that's where I'm coming from.
I ordered my Ezyone just before the pandemic, so understandably there were some delays in delivery. However the customer service was superb, and I didn't ask for my deposit back, even though it was offered.
When I finally received the bike it was exactly as promised. Easy to assemble, well crafted, sturdy and fun to ride. I can carry passengers, and I use a set of nylon motorcycle saddlebags to carry all of my weekly supermarket shopping !
The EzyOne is a gas to ride and an actual commuter vehicle 8 months of the year. It was pretty good in snow the few times I rode it too, but the limitations were created by road and traffic conditions, not the bike itself.
My criticisms of the EzyOne are as follows for future redesigns:
1. The passenger pegs could be moved further back so that the passengers feet do not interfere with pedaling. there is a perfect spot for them in the small triangle of the frame just back from where they are currently located.
2. The front brakes make a loud squawk the first few times they are applied during a ride. I can't adjust this away, although it does not affect the braking itself.
3. I wish there was a rear suspension. The relaxed riding position means bumps go right up your spine. You have to stay alert to get up on your legs when you go over a recessed sewer grate or pothole.
4. The metal support for the front light is too long and acts as a spring the light bounces on. I cut it down a few inches and now it is way more stable.
Having said all that, I get more thumbs up and "Cool Bike" comments on the EzyOne than anything else I have ever owned. I love cruising around in the City on it. Great Montreal design product, keep up the good work !
Humberto in Toronto
Amazing bike and A++ customer service. A very bad previous experience with another company brought me towards Ezywheel, and I am soooo grateful for that! The bike and parts are of great quality, and from known and reputable brands. Excellent power and acceleration (thank you Bafang), front suspension works well, but hey! Montreal is one big open bumpy street. Battery is great, for only 13Ah (they offer higher Ah batteries should you want/need it). Love the retro moped look too. I call it my Stranger Things' bike (for the aficionados out there). There's not a day that goes by where someone doesn't shout out "Hey! cool bike!", I could not agree more. ;) Very cool bike, indeed. I rediscovered the joys of biking thanks to them, and I couldn't be prouder to be sporting around a terrific machine made locally. Mille mercis Ezywheel ! :))
Only downside is that my girlfriend says she might get fat since we take the bike everywhere.
So it's officially been 100 days with the ezytwo. I have done a total of 1300 km and i haven't countered any serious problem from this bike. If there were any doubts or minor problems all i had to do, was contact Guillaume and he would answer almost instantly, ready to help. As for the bike, the battery charge is reasonable given the size and weight of the bike. It looks like a normal city bike but has the same advantages of an electric one. As for the cost, the prize is really reasonable comparing to other bigger companies. For me it's a big "plus" cause it's a small local store with really good people working on it. :)
I was pleasantly surprised when this came with tubes as well for the tires. Was great!
Will definitely order again, even just to have a backup set.
My wife and I are loving the Ezyone. Best 2 people ebike on the market. It pedals like a charm and has lots of power when you want it! Uphill 2 people with no problem. All legit parts from good companies and their service is amazing. So proud they’re from Montreal. Definitely the best Ebike out there! You will be addicted to riding it.
Super beau vélo, équipe de EzyWheel super sympathique! Le vélo est assez rapide, c'est surprenant, par contre j'aurais aimé un peu plus de power pour les pentes, mais n'empêche qu'en pédalant un peu ca monte sans trop d'effort. :)
We bought Ezywheel 33 days ago and had our first ride yesterday.
I put 5 stars for the bike, easy to ride, confortable, powerfull. The batterie was showing full after a two hour ride with few stops here and there .
I recomand this bike without hezitation
Bought this bike after a lot of research and a couple of test rides. I wanted something that I could use to whip around Le Plateau and bring my daughter to school in the fall. I’m super happy with the purchase and the company has been amazing with after sales support. I really enjoy riding the bike and love the attention that it gets and the smile on my daughters face.
EzyTire All Season KENDA - 20" x 4" (Pair)
Received 2 sets of tires. Best prices online hands down!
So happy with my purchase. Top notch customer service. Highly recommend going with an EzyWheel bike.
Happy with my new purchase, riding often now and I think this bike looks smart!
Super vélo de très bonne qualité, excellent service client. SI vous avez la moindre question, la team sera la pour vous répondre en un temps records. Foncez sans hésiter acheter ce superbe vélo :)
Effortlessly gets me up and over the steepest streets I could find and is just a blast to ride around on. My only complaint so far is that the seat isn't as comfortable as I thought it would be. Also, expect to turn a lot of heads!