Carbon Neutral Order

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Terms & conditions

North America Shipping

Free standard shipping in Greater Montreal

100$ Shipping Cost for Rest of North America

Shipping

We can ship to virtually any address in Nort America.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.

Preparation time is around 48-72 hours.

Shipping time is between 1 and 7 days depending on your location.

Return Policy

Learn More.

Returns Policy

We accept returns if the bike is in its original boxing and hasn't been opened and assembled. Shipping fees are at the charge of the customer but pickup from the EzyWheel team is available if you live in the Greater Montreal.

Any accepted return are subject to a 10% restocking fee. For defect and factory damages, please contact us immediately with pictures of the defect to make your warranty work.

Please use the address in the CONTACT US page for shipping.

PayBright Payment Options

We partnered with PayBright to offer you solutions if you want to pay in several payments.

Select PayBright at Checkout.

Donation for offsetting the carbon footprint of your order.

RETURNS POLICY

We accept returns if the bike is in its original boxing and hasn't been opened and assembled. Shipping fees are at the charge of the customer but pickup from the EzyWheel team is available if you live in the Greater Montreal. Any accepted return are subject to a 10% restocking fee. For defect and factory damages, please contact us immediately with pictures of the defect to make your warranty work. Please use the address in the CONTACT US page for shipping.

SHIPPING

Shipping is free if you live in the Greater Montreal. If you live in driving distance to Montreal, we recommend getting in touch with us to set up pickup. For customers living in Canada, shipping costs 100$CAD flat. For US customers, shipping rate is 200$CAD flat and add customs duties. We currently don't ship outside of North America, stay in touch for more information in the future.

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