I live In Montréal and I bought an EzyOne beginning of Summer 2021. It is the best investment i could make!! And I didn't think I would use it so much.
I had a problem in October with the front light that stopped working and the guys from Ezywheel gave me very good assistance by replacing the part without charges.
I would definitely recommend this!

J'ai acheté un ezy one été 2020,été 2021 les rayons de la roue arrière commençait à briser, la jante craquait (ça mon mécano n'avais jamais vu ça! et il s'y connait) aucune graisse n'avais été appliquée dans le jeu de direction (wtf) les vis trop longue des appuis pieds obstruait la chaîne et évidemment les roues mal alignées fesait que les freins fesait un de ces vacarme. Et pour avoir des pièces on oublie, après une chute j'ai eu besoin d'un guidon et d'une potence ils m'ont référé à une boutique branché (cher) qui n'avait rien pour moi. J'ai mis un bon, guidon solide cette foi 70$ une potence,elle aussi solide 40$ chez 514 BMX mon vélo est maintenant plus rigide, ça fait une sacrée différence sur la conduite je le recommande. Une jante des rayons+ main d'œuvre 240$ chez spin doctor ( la roue est balaise, solide) plus lubrification jeu de direction et roue 30$. Paquet de troubles 👎

I like everything about the bike. The only thing is that on the web it shows the bike has a adjustable suspension. Mine didn't have it. Why

I am a long time bike and motorcycle rider, so that's where I'm coming from.

I ordered my Ezyone just before the pandemic, so understandably there were some delays in delivery. However the customer service was superb, and I didn't ask for my deposit back, even though it was offered.

When I finally received the bike it was exactly as promised. Easy to assemble, well crafted, sturdy and fun to ride. I can carry passengers, and I use a set of nylon motorcycle saddlebags to carry all of my weekly supermarket shopping !

The EzyOne is a gas to ride and an actual commuter vehicle 8 months of the year. It was pretty good in snow the few times I rode it too, but the limitations were created by road and traffic conditions, not the bike itself.

My criticisms of the EzyOne are as follows for future redesigns:

1. The passenger pegs could be moved further back so that the passengers feet do not interfere with pedaling. there is a perfect spot for them in the small triangle of the frame just back from where they are currently located.
2. The front brakes make a loud squawk the first few times they are applied during a ride. I can't adjust this away, although it does not affect the braking itself.
3. I wish there was a rear suspension. The relaxed riding position means bumps go right up your spine. You have to stay alert to get up on your legs when you go over a recessed sewer grate or pothole.
4. The metal support for the front light is too long and acts as a spring the light bounces on. I cut it down a few inches and now it is way more stable.

Having said all that, I get more thumbs up and "Cool Bike" comments on the EzyOne than anything else I have ever owned. I love cruising around in the City on it. Great Montreal design product, keep up the good work !

Humberto in Toronto

Amazing bike and A++ customer service. A very bad previous experience with another company brought me towards Ezywheel, and I am soooo grateful for that! The bike and parts are of great quality, and from known and reputable brands. Excellent power and acceleration (thank you Bafang), front suspension works well, but hey! Montreal is one big open bumpy street. Battery is great, for only 13Ah (they offer higher Ah batteries should you want/need it). Love the retro moped look too. I call it my Stranger Things' bike (for the aficionados out there). There's not a day that goes by where someone doesn't shout out "Hey! cool bike!", I could not agree more. ;) Very cool bike, indeed. I rediscovered the joys of biking thanks to them, and I couldn't be prouder to be sporting around a terrific machine made locally. Mille mercis Ezywheel ! :))